HOW TO BUY

If you want to buy one or more items please send us an email by filling out the form below, or directly through the form “questions” from each item in the gallery with the request for price and shipping providing us your complete address.

The pieces can be reserved for a period of 48 hours to allow time to complete the whole process.

If you decide to purchase the item, payment will be made before packing and delivery to the address provided.

Do not hesitate to ask us for a quote or more information about an item of your interest, we are ready to help you in every way possible so that, when you receive your product, it will fully match to your expectations.

 

PAYMENT

BANK TRANSFER

Império dos Sentidos Comércio de Antiguidades, lda

Bank name: BPI

Bank address: Rua Santa Catarina,104 Porto

IBAN: PT50 0010 0000 3572 0170 0012 8

SWIFT: BBPIPTPL

PAYPAL

imperiodossentidos@imperiodossentidos.com

In Paypal payments the value of fees will be paid by the customer.

 

RETURN POLICY

The return period, if you wish to cancel a purchase, is 7 working days from the day you receive the goods, the purchase amount will be refunded as soon as the goods are returned in the condition in which they were sold. Shipping costs however will not be refunded.

We want the customer to be completely satisfied with the purchases so please notify us about any problems so we can solve it the best way we can.

 

SHIPPING

We ship worldwide, we work with three transport companies with whom we have established a solid and efficient partnership in the complex world of fragile objects transportation.

It all starts in our warehouse, where the pieces are carefully packed following techniques of shock absorption and enhancing the rigidity of the package this type of packaging has no costs to the customer, however we prefer to send the goods in wooden crates that we provide to our customers at really low prices ensuring a truly safe transportation.

All transports are insured by the value of the merchandise and shipping so that, in case something goes wrong, the client will have no loss.

Any request for a transport is welcome, the full address of the recipient is always necessary.

shipping